# Highly Recommended《Bran-New + Breakthrough When Anyone's Anger And Win Their Trust In Crises》WHAT TO SAY WHEN THINGS GET TOUGH : Business Communication Strategies for Winning People over When They're Angry, Worried and Supsicious of Everything
Online Pay (Bank Transfer) > Secure > Reserve > Collect/ Mail. C.O.D > Collect only at Subang Jaya SS15 Courtyard or Subang SS15 LRT Station
Pos & Penghantaran
Mailing cost or postage charge not included in book price。Add RM5 for Pos Malaysia ordinary registered-parcel mailing service. Books/Magazines sold are not returnable or exchangable or refundable.