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Social Media Customer Service - Mandarin Speaker [RM4000]

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3 weeks ago oleh dzmajdi

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RM4,000

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3 Suka

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Baru

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Job Description Effectively provide customer service on Twitter, Facebook and other social media channels within set SLAs and KPIs. Inspire others to meet SLAs & KPIs; strive for stretch goals. Assist in engagement on an as-needed basis Pinpoint trends and be able to recommend improvements to workflows//product and the day-to-day operations in general Keep up to date regarding to workflow changes and completing cross-functional trainings in a timely manner Participate in day to day projects Take on challenging escalations, adeptly take post/issues offline when required Take on specialist POC roles for other departments as and when required SMS/Whatsapp ( ++IGT Social Media Exec++ <Full Name> <IC Number> <HP Number> <Email> <Qualification>) at 017-8910714 or Click to This Link : http://chatwasap.com/496941 Job Type: Full-time Salary: RM3,500.00 to RM4,500.00 /month

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