Terms & Conditions #FavKLTnC
Terms & Conditions #FavKLTnC By purchasing from FavCosmeticsKL, you are bound by the T&C's stated here. The T&Cs stated here are valid from Dec 2016 to the present day. 1. Only INSTANT transfers are accepted. Item will be sold to whoever can make payment first. IBG transfers will be rejected and the payment will be forfeited. 2. Reservations are only for 24 hours. Buyers who go MIA get blocked immediately. For restocks or popular items, if a buyer is given a specific time to make payment and he/she does not make payment without reason, he/she will be blocked immediately. 3. Any loss or damages by the courier service is not our responsibility. 4. All payments & deposits are strictly non-refundable and no exchanges are allowed* *In the unlikely event of a buyer receiving a defected item or the wrong item, the buyer must inform us within 24 hours after receiving the parcel with proof and we will consider a refund/exchange. 5. All prices are subject to change without notice at any time** **In the event of a buyer not accepting a price change for a pre-order item, the buyer must wait till we find another customer to purchase the said item before we can process the refund. 6. Buyers are responsible for any tax imposed on his/her pre-order items. Item will only be released when payment of tax is made. If payment of tax is not made within 7 days, the buyer's initial payment and item is forfeited. 7. For some items, 50% deposit is required first only. The other 50% is required within 7 days upon stock arrival. If full payment is not done within 7 days, the buyer's deposit and item is forfeited. 8. After payment, if a buyer decides he/she does not want the item anymore, no refunds will be entertained. The item & payment will be forfeited. 9. Posting day is every Thursday. Cut-off time for last order is Wednesday 12pm. 10. Next day postage can be arranged with an additional fee of RM5. 11. For pick up, if a buyer is 15 mins late - a RM20 penalty will be charged. If a buyer is 30 mins late - we will leave & post it instead. Postage & penalty fee is the buyer's responsibility. - We found that over the months, these T&C must be enforced to ensure a fun and easy experience for everyone. Have fun shopping ladies!